Video Lecture: Interactive Voice Response (IVR) | Wilmington

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AHS 7620 - SPR B1 2023

Microsoft Office Training

AHS Computer Applications for Non Profits Workbook

AHS 7620 Week 1

Video Lecture: Technology Planning Overview (9:59)
Week 1 Microsoft Word Practice Files

AHS 7620 Week 2

Video Lecture: Introduction to Networks (4:53)
Week 2 Microsoft Excel Practice File
Technology Plan Files

AHS 7620 Week 3

Video Lecture: Interactive Voice Response (IVR) (2:33)

AHS 7620 Week 4

Video Lecture: What is a Firewall? (2:52)
Video Lecture: What is a Good Fit? (2:07)
Newsletter or Annual Report - Download Files Here

AHS 7620 Week 5

Video Lecture: Malware and Viruses (4:02)
Video Lecture: Cybersecurity and Hacking (5:58)

Microsoft Word Tutorials

Micrososft Fundamentals Workbook
Create a Cover Sheet (2:09)
Create an Outline (2:25)
Divide Text into Columns (4:48)
Create a Table (3:12)
Text Formatting (2:58)
Insert Tab Stops (2:30)
Insert SmartArt Graphics (2:51)
Create and Modify Charts (2:57)

Microsoft Excel Tutorials

Introduction to Excel: Entering Data Into Excel (1:06)
Introduction to Excel: Cut, Copy, Paste and Paste Special (4:35)
Add New Tabs to the Ribbon (1:50)
Add New Buttons to the Quick Access Toolbar (0:54)
Use Autofill to Input Data (1:55)
Introduction to Formulas and Functions (5:30)
Introduction to Charts (2:39)
Create and Format Tables (3:58)
Data Management using Excel (4:25)

Microsoft PowerPoint Tutorials

Five Rules for Creating World Changing Presentations (4:15)
PowerPoint: Designs and Layouts (3:32)
PowerPoint: Creating Text Boxes (5:07)
PowerPoint: Create a Table (2:46)
PowerPoint: Create a Chart (5:33)
PowerPoint: SmartArt Graphics and Photos (2:39)

Microsoft Access Tutorials

Introduction to Access: Database Design (2:22)
Create Tables and Import Files (4:17)
Create Queries and Export Files (2:42)
Create a Form using Access (4:31)
Create a Report using Access (6:55)

Week 7 Files

Mail Merge Exercise

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Video Lecture: Interactive Voice Response (IVR)

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